It's rare you hear of football clubs giving something back to the fans or community, and if you do, it never appears to get the kind of coverage it should.
But one Stoke City fan has been quick to share his experience on social media, after the Potters offered him a stadium tour and chance to meet some of the players following a difficult few days.
ay everyone thanks for the wishes! i'm fine, had my backpack stolen out of a car with laptop keys headphones etc. passport/phone/wallet safe
Zach Nolalives in America, but is over in the UK for a small period of time and had tickets to watch his beloved Stoke City hostWatford on Tuesday evening. His stay in the UK took a sinister turn however, when his car was broken into inManchester just a few days ago and he had several important possessions stolen in the process.
Upon hearing the news of their supporter's ordeal, Stoke offered Zach the chance totour the Britannia stadium and also gave him the chance to meet his favourite player...
AYYYYYY pic.twitter.com/FnxAJkVHHc
a million thanks to @stokecity & @JonSidaway in particular for helping me make the best of a bad situation. let's go get 3 points! #scfc ⚪�
omgomgomgomgomgomg pic.twitter.com/L4EOeJwUU2
what is chicken balti?? not sure but i'm eating it. gonna dip it in my bovril? proper stoke this, like i'm watching football in 2009 pic.twitter.com/lNW4O3o06u
Zach'sperfect evening was completed when Stoke went on to win the match 2-0 thanks to goals from Ryan Shawcross and Peter Crouch.
thanks so much to everybody who helped make a bad experience into memories i'll never forget!! stoke is truly truly the best #scfc #utmp ⚪�
Regardless of what you think about Stoke City, you can't help but applaud their efforts to rally round a fan in need of support.
Top work!